Urgent Sub-Zero Help When You Need It Most
Fast, responsive emergency repair service in Mountain View for critical appliance failures.
What is an Appliance Emergency?
Call Immediately If:
- Your refrigerator or freezer has completely stopped cooling.
- You discover a significant water leak from the appliance.
- You smell a burning electrical odor or see any smoke.
- The unit is making loud, continuous grinding or screeching noises.
- The appliance is repeatedly tripping your circuit breaker.
When It Can Likely Wait:
- The interior light bulb is out.
- The ice maker has stopped producing ice (but the freezer is still cold).
- There's a small amount of frost buildup on the interior walls.
- A door seal appears loose or torn but the unit is still cooling.
When in doubt, it's always best to call. We can help you assess the situation over the phone and determine the urgency.
Our Emergency Protocol
Response Time: We prioritize emergency calls to provide same-day service whenever possible, including on weekends and evenings. Our dispatcher will provide a realistic ETA when you call, so you're not left waiting and wondering.
Cost: Emergency service outside of our standard business hours may incur a higher diagnostic fee. We are always 100% transparent about these costs upfront when you book the call—there are absolutely no hidden charges.
How to Prepare For Our Arrival
- Clear the area around the appliance for easy and safe access.
- Have the model and serial number handy (usually inside the door jamb).
- Note any specific error codes, noises, or symptoms to tell the technician.
- Please ensure pets and small children are kept at a safe distance.
Don't Wait for a Small Problem to Become a Disaster.
We're here to help, even on weekends. Your peace of mind is our priority.
Get Urgent Help Now